Refund & Cancellation Policy

1. Overview

Lighthouse Software Technologies is committed to providing high-quality software development, web development, mobile application development, digital marketing, and IT consulting services. This Refund & Cancellation Policy explains the conditions under which refunds may or may not be issued.

2. Service Cancellation

Clients may request cancellation of a project before development work begins. Once project execution has started, cancellation requests will be reviewed based on the work completed.

3. Advance Payments

Advance payments made for project initiation, planning, consultation, domain registration, hosting, software licenses, or third-party services are generally non-refundable.

4. Refund Eligibility

Refunds may be considered only under the following circumstances:

• The project has not yet been started.
• A duplicate payment has been made.
• Payment was deducted due to a verified technical error.
• Lighthouse Software Technologies is unable to deliver the agreed service.

5. Non-Refundable Services

Refunds will not be provided for:

• Completed software development work.
• Website design and development after approval.
• Mobile application development already delivered.
• Domain registration and renewal.
• Web hosting services.
• SSL certificates.
• Third-party software licenses.
• Digital marketing services already executed.

6. Refund Processing

Approved refunds will be processed within 7–10 business days using the original payment method or bank transfer, depending on the payment source.

7. Project Delays

Delays caused by the client, including failure to provide required content, approvals, credentials, or timely communication, shall not qualify for refunds.

8. Force Majeure

Lighthouse Software Technologies shall not be liable for delays or service interruptions caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, or third-party service failures.

9. Changes to this Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Updated versions will be published on this page and become effective immediately.

10. Contact Us

If you have any questions regarding this Refund & Cancellation Policy, please contact us:

Lighthouse Software Technologies
Email: info@lighthousesoftware.co.in